Quality and Safety Manager

Welcome to SELIT North America, a privately owned company specialized in extruded foam underlayment for the flooring industry. Our mission is simple: We hire to retire. What sets us apart is our innovative spirit, showcased in our state-of-the-art, air-conditioned manufacturing plant in Northeast Georgia. Join us to be part of a workplace that values development, creativity, and community. A career at SELIT North America isn’t just a job; it’s a lifelong journey in a cutting-edge and supportive environment.

As a Quality and Safety Manager, you will report to the CEO, with functional reporting to the VP Production and R&D. You will apply your technical and leadership background, acquire new skills, and contribute to the success of our team in a clean and safe environment.

Our Plant Location 112 SELIT Drive – Commerce, GA 30529

We offer an air-conditioned work environment!

Position Summary

The Quality and Safety Manager is responsible for overseeing all quality assurance, quality control, and safety programs within a manufacturing facility producing flooring underlayment products. This role ensures products meet internal specifications and customer requirements while maintaining compliance with safety regulations, managing customer quality concerns, and fostering a culture of continuous improvement.

Essential Duties & Responsibilities

Quality Management

• Develop, implement, and maintain quality management systems (QMS) to ensure consistent product performance.

• Establish and maintain product specifications, testing standards, and acceptance criteria.

• Oversee testing and inspection processes for underlayment products: Color consistency, Creep resistance, as well as Density, Thickness measurements, Expansion performance and Brittleness

• Analyze test data and trends to identify quality issues and drive corrective and preventive actions (CAPA).

• Lead root cause analysis and implement solutions to reduce defects and variability.

• Ensure compliance with customer requirements, internal standards, and applicable industry regulations.

• Manage documentation, including SOP’s, test procedures, and quality records.

• Manage the TDS and SDS sheets for the products

• Coordinate internal and external audits and ensure readiness at all times.

Customer Quality & Communication

• Manage and respond to customer complaints in a professional and timely manner.

• Conduct thorough investigations into customer-reported issues and provide clear, data-driven responses.

• Ensure all customer concerns are documented, tracked, and resolved within established timelines.

• Collaborate with internal teams to implement corrective actions and prevent recurrence.

• Maintain strong communication with customers to build trust and ensure satisfaction.

Safety Management

• Develop, implement, and enforce safety policies and procedures in compliance with OSHA (PSM) and other regulatory standards.

• Conduct weekly safety walks and regular safety audits, risk assessments, and hazard analyses.

• Lead incident investigations and implement corrective actions to prevent recurrence.

• Promote a strong safety culture through training, communication, and leadership.

• Ensure proper use of PPE and safe operation of equipment.

• Maintain records of safety incidents, training, and compliance documentation.

Leadership & Continuous Improvement

• Lead and mentor quality and safety team members.

• Collaborate with production, maintenance, and engineering teams to improve processes and quality.

• Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.

• Monitor KPIs related to quality (scrap, rework, defects) and safety (incident rates, near misses).

• Prepare and present reports, analyses, and presentations to leadership

• Provide regular updates to leadership on performance and improvement initiatives.

Qualifications

• Bachelor’s degree in Engineering, Quality, Safety, or related field (preferred).

• 5+ years of experience in Quality and Safety management in a manufacturing environment.

• Experience with foam, polymers, or building materials (preferred but not required).

• Strong understanding of quality testing methods, including physical property testing such as density, expansion, creep, brittleness. (preferred but not required).

• Strong working knowledge of Microsoft Office, especially Excel (data analysis, reporting) and PowerPoint (presentations).

• Proven ability to professionally handle customer complaints and deliver timely, effective resolutions.

• Knowledge of OSHA regulations and workplace safety standards.

• Experience with root cause analysis and continuous improvement tools.

• Strong leadership, communication, and problem-solving skills

Certifications and Experience

• Professional certifications such as Certified Quality Manager (CQM), Certified Quality Auditor (CQA), and Certified Safety Professional (CSP) are highly desirable.

• Proven experience in a Quality Assurance and Safety role in the manufacturing industry.

• OSHA 30 Certified

• First Aid/CPR Certified

What We Offer

• Competitive fixed salary

• Discretionary bonus (paid annually)

• Contributions to company plans for medical, 401k, life insurance

• Company dental, vision and ancillary plans