Director of Marketing & Operations

Business and Finance

Employment Type

Full-time

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Full Job Description

Job Summary:
The position is responsible for developing and executing communication and marketing strategies that promote a multi-company corporation as well as run the day to day functions of Yuva Medical Spa.

Marketing

  • Develop and implement public relations strategies to enhance the company’s image and reputation
  • Plan and execute marketing campaigns for multiple companies within the corporation
  • Conduct community outreach initiatives to build partnerships and engagement
  • Manage and grow the company’s presence on social media platforms (e.g., Facebook, Instagram, LinkedIn, etc.)
  • Create and distribute press releases, newsletters, and promotional materials
  • Coordinate events, sponsorships, and community programs
  • Monitor media coverage and public perception of the brand
  • Collaborate with internal teams to ensure consistent branding and messaging
  • Analyze marketing performance and adjust strategies accordingly

Operations Management

  • Oversee daily operations to ensure exceptional client experiences.
  • Develop and improve operational systems, workflows, and standard operating procedures.
  • Monitor KPIs including revenue, profitability, scheduling efficiency, client retention, and productivity.
  • Lead, coach, and hold staff accountable for performance goals.
  • Recruit, train, and develop team members.
  • Ensure compliance with medical spa regulations and company policies.
  • Manage inventory, vendor relationships, and operational budgets.

Leadership

  • Foster a positive, high-performance culture.
  • Conduct regular team meetings and performance evaluations.
  • Create accountability systems that support growth and excellence.
  • Partner with ownership to establish annual business goals and strategic initiatives.

Required Skills & Qualifications:

  • Strong written and verbal communication skills
  • Experience in public relations, marketing, or communications
  • Knowledge of social media marketing tools and strategies
  • Ability to manage multiple projects across different companies
  • Creative thinking and problem-solving skills
  • Strong organizational and time management ability
  • Good customer service skills.
  • Working knowledge of sterile techniques and special procedures that are applicable to work performed.
  • Working knowledge of procedures and techniques involved in administering routine and special treatments to clients.
  • Working knowledge of sanitation, personal hygiene, and basic health and safety precautions applicable for work in a clinic setting.
  • Ability to establish and maintain effective working relationships with clients and facility staff.

Preferred Qualifications:

  • Bachelor’s degree in Marketing, Public Relations, Communications, or a related field
  • Experience working in a multi-company or corporate environment
  • Familiarity with digital marketing analytics and tools

Preferred Qualifications:

  • Bachelor’s degree in Marketing, Public Relations, Communications, or a related field
  • Experience working in a multi-company or corporate environment
  • Familiarity with digital marketing analytics and tools

Work Environment:
This position may involve both office work and community engagement, including attending events and networking functions.

Job Types: Full-time

Work Location: In person

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